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  • Online Dispute Resolution | Consumer notice

    In accordance with Law No. 1444/2015, of 8 September 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, when purchasing a product or service referenced on this website.
    It should be noted that, when necessary, this solution compared to the judicial system is usually faster, less protocol and less expensive.
    Thus, if you are dissatisfied and intend to expose your situation, you can do so by contacting an Alternative Dispute Resolution Entity.

    Alternative Resolution Entities in case of Disputes:

    CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo